When Trigger was having trouble dealing with an unresponsive IT support company, they started looking for an IT support company that offered a higher level of expertise. As a full-service creative advertising agency, it’s important for Trigger to leverage innovative forms of information technology, in order to produce and distribute information while reaching their target audiences quickly and effectively, ultimately maintaining success throughout advertising campaigns.
An Unresponsive IT Support Company and a Lack of Innovative Ways to Improve Productivity & Reduce Operational Costs
When Trigger was working with an unresponsive IT support company, there was a wide range of issues that contributed to their inability to improve productivity & reduce operational costs. For example:
Ultimately, these issues proved too much to handle for the full-service creative advertising agency, so they started searching for an experienced IT support company to help them out!
Trigger found an experienced IT support company to help them improve communication, increase control over data, reduce operational costs, and take control of their technology. YellowWood IT established a plan and got to work.
Implementation of a tiered backup solution to reduce maintenance and storage fees while providing a more robust and redundant backup solution.
Organized and protected their data using new protocols for data file permissions, archiving, and storage to allow more control over data.
Full setup of Office 365 to reduce the number of servers while improving communication and collaboration throughout the agency.