PROFESSIONAL SERVICES

Get operational support for any and every situation
aligned with your business’ unique needs.

IT 
MANAGEMENT

If you need support, we send one of our experienced professionals to help you at your office.

IT
ASSESSMENTS

We keep you informed so you know your business network is operating optimally.

IT 
CONSULTING

We stay up to date on the evolving industry so we can offer advice and answer any questions.

The Right Plan Guarantees Results

YellowWood IT is your business’ technology partner. When you work with us, we make it our goal to improve client services, expand operations, increase profits, and create an enjoyable working environment for your team. We partner with you to create a technology plan that will give you a significant advantage and help you to achieve your business goals. We know technology and Calgary managed IT services can help to boost productivity, increase overall performance, and add to the bottom line; partner with YellowWood IT and we can show you how to utilize technology in a way that will meet the needs of your growing business. With the right plan, we can help you avoid many pitfalls and prevent costly errors.

WHY CHOOSE
YELLOWWOOD IT?

STAY INFORMED
We support your existing technology
Detailed time & billing reporting
Tailored service agreements
Detailed time & billing reporting

Our assessments help you understand where your technology is at and and what you need to enhance it. We help you identify the steps that need to be taken to meet your business’ needs that aren’t being met by your current systems.

TRUSTED PARTNERSHIP
24x7 support & monitoring
Onsite Support at no extra cost
All support is in-house & local
Multi-tiered support

We maintain relationships with leading vendors so we can offer you valuable solutions. Our partnerships allow us to think outside the box and offer services are competitive prices for our clients.

INDUSTRY KNOWLEDGE & EXPERIENCE
12 years experience
Protect & develop technology
Specialized knowledge for law & advertising
Support Apple and Windows environments

We have years of experience supporting businesses in a variety of industries. We know each business has it’s unique challenges but we have a reservoir of experience to ensure you get support customized to your circumstances.

INDUSTRIES OUR SERVICES ARE IDEAL FOR

Advertising & Design Agenciess
Achitecture & Engineering
Law &
Legal Firms
Accounting & Finance Firms

Looking for IT solutions from professionals who are experts in the unique needs of your industry?

READ OUR CASE STUDIES

Learn how we provide tailor-made support and lasting success for our clients

SAFEGUARDING INFORMATION

Industry: Immigration Law Firm

Problem: Need to manage and secure large amounts of data and follow multiple government & legal regulations

The YellowWood Solution: Moved Zemp Law away from older solutions to improve redundancy and agility of their servers and introduced online cloud solutions for data backup and archiving to accommodate the increase in data.

  • Virtualization & Hardware Technologies
  • Cloud Management
  • Office 365 Integration
  • Remote Data Access
INCREASING PRODUCTIVITY

Industry: Creative Advertising Agency

Problem: An unresponsive IT support company and need to improve productivity & reduce operational costs

The YellowWood Solution: Improve communication, increase control over data, reduce operational costs and educate & equip the trgr team.

  • Data Backup
  • Data Organization
  • Office 365 Integration
DISASTER RECOVERY

Industry: Signs & Banner Service

Problem: Need for a knowledgeable IT partner to provide disaster recovery & system improvements

The YellowWood Solution: Rebuilt the network infrastructure and provided responsive support to maximize uptime.

  • Crashplan Snapshots
  • Off-Site Backup
  • Disaster Recovery
  • Hybrid Backup Solutions

Gain Confidence in Your Technology
And in the Direction of Your Business

The constantly evolving nature of technology, as challenging as change can be, can yield huge benefits for business’ bottom line. That’s why, at YellowWood, we offer our User & System Support Services. As part of our services, we review your technology on a regular basis and identify the changes needed to keep your systems current. We also communicate and collaborate with you to determine whether your technology is helping you reach your business goals or acting as a hindrance. With YellowWood User & System Support Services, you give your team the support they need, so they can focus on what they do best.

What is your Free Computer Network Assessment all about?

Our FREE Network Health Check is for all prospective clients who want to put us to the test.

As a prospective customer, we would like to offer you a FREE Network Health Check and Diagnosis. During this health check, we will perform a comprehensive review of your entire network to look for potential problems, security loopholes, spyware and other hidden problems that will cause the computers on your network to run slow, act funny, crash and lose data.

We will also seek to understand your business model and industry, to tailor recommended solutions that will maximize the use of technology, protect what matters most, improve business workflow and give you a strategic plan.

How will I know it’s the right time to hire an IT service company?

We offer 6 suggestions to help you know when it is best to start considering outsourcing an IT service company.

  • You need your staff to focus on the work they were hired to do. To supplement staff time.
  • You need qualified experts to handle highly technical work. To supplement staff expertise.
  • You need outside advice to provide options to choose from.
  • You need trusted technology support to increase the decision maker’s confidence. To ensure credibility.
  • You need to increase productivity, performance and protection of your technology investment. To obtain a variety of skills.
  • You need to stop worrying about the technology you use to deal with ongoing support.
Do you offer 24/7 support?

Yes, Yellow Wood offers a 24/7 1-800 number for all of your after-hours support. If necessary, we will also send a technician on-site to resolve issues if the on-call technicians cannot solve the problem remotely. This 24/7 support is generally billed at two (2) times the agreement rate for professional services.

When is the right time to outsource IT services and support?
Any IT support, from 1 user to 5000 users can be outsourced. YellowWood thrives, and we have no doubt that you’ll agree once we are working for you, in relationships with companies with 10 to 50 users. Although we have customers over 50 users, once a company reaches 50 users, they are at critical mass where a full-time staffer is financially viable; IF that staffer is fully capable of executive level planning, AND willing to get under a desk to check a cable.

Questions about our User Support & Services?