MANAGED IT SERVICES

Your personal IT support team available 24/7 to make sure your
technology is helping and not hindering your business.

Give your team all the support they need, so they can focus on what they do best.

Servers run your critical business services. Keep servers optimized and working properly.

Secure your network and prevent unauthorized access to your sensitive business information.

Managed IT Service Providers at Your Service

Managed IT services allow businesses to have a dedicated partner in the maintenance of all things IT. A managed IT service provider with YellowWood IT can help you attain your business goals, whether you want to move away from dealing with technology on your own or you’re looking to eliminate glitches and chronic technology issues causing constant frustration. The YellowWood IT team offers specialized IT services in Calgary so that you can focus on your business rather than worrying about and fussing over the technology you rely on for everyday tasks. Our IT outsourcing solutions are available to you in any capacity; we can take over the entire department or only a portion of it, depending on your needs.

From helpdesk assistance to server protection and network security, our managed IT services cover all the bases. IT support is available to you whenever you need for whatever you need. We can tackle emergencies such as server crashes and data loss in order to minimize downtime, as well as proactive network security and software installation. Leave it to the team at YellowWood to monitor IT systems, install industry-leading anti-virus and web content filtering software, perform regular desktop tuning, and manage all updates to software and hardware systems. The benefits of managed IT services include increased staff productivity, decreased downtime, improved data security, quick resolutions, overall network stability, and compliance with regulatory legislation. In addition, managed IT can save you money; it’s time to start looking at IT tech support as an investment rather than a cost. Paying for an IT company rather than an in-house department could save you up to 25% on infrastructure expenditures.

WHY CHOOSE YELLOWWOOD IT?

FIXED BILLING
We support your existing technology
Detailed time & billing reporting
Tailored service agreements
Detailed time & billing reporting

When you choose per-user and per-server support, all our services are included and billed at a fixed rate. We ensure there are no surprises when it comes to costs and that your monthly IT bill is predictable.

24/7 SUPPORT & MONITORING
24x7 support & monitoring
Onsite Support at no extra cost
All support is in-house & local
Multi-tiered support

All of our Managed IT services include 24/7 support. Our local, in house technicians can resolve any issues you may face with your desktops, servers and network devices in no time!

STRATEGIES FOR SUCCESS
12 years experience
Protect & develop technology
Specialized knowledge for law & advertising
Support Apple and Windows environments

Prepare your business for the future by advancing the use of technology, improving operational workflows and reach your business goals with a strategic IT plan tailored to you.

INDUSTRIES OUR SERVICES ARE IDEAL FOR

Advertising & Design Agenciess
Achitecture & Engineering
Law &
Legal Firms
Accounting & Finance Firms

Looking for IT solutions from professionals who are experts in the unique needs of your industry?

READ OUR CASE STUDIES

Learn how we provide tailor-made support and lasting success for our clients

SAFEGUARDING INFORMATION

Industry: Immigration Law Firm

Problem: Need to manage and secure large amounts of data and follow multiple government & legal regulations

The YellowWood Solution: Moved Zemp Law away from older solutions to improve redundancy and agility of their servers and introduced online cloud solutions for data backup and archiving to accommodate the increase in data.

  • Virtualization & Hardware Technologies
  • Cloud Management
  • Office 365 Integration
  • Remote Data Access
INCREASING PRODUCTIVITY

Industry: Creative Advertising Agency

Problem: An unresponsive IT support company and need to improve productivity & reduce operational costs

The YellowWood Solution: Improve communication, increase control over data, reduce operational costs and educate & equip the trgr team.

  • Data Backup
  • Data Organization
  • Office 365 Integration
DISASTER RECOVERY

Industry: Signs & Banner Service

Problem: Need for a knowledgeable IT partner to provide disaster recovery & system improvements

The YellowWood Solution: Rebuilt the network infrastructure and provided responsive support to maximize uptime.

  • Crashplan Snapshots
  • Off-Site Backup
  • Disaster Recovery
  • Hybrid Backup Solutions

Calgary’s Trusted Managed IT Service Providers

It’s time to start boosting your business with our managed IT services in Calgary. YellowWood is an IT company that not only puts out fires but also proactively secures all significant business data. Our services are uniquely tailored to support industries that deal with private or sensitive client information, including law firms, healthcare providers, advertising agencies, engineers, and accounting firms. We can help advertising and design agencies organize, store, and back up the vast amount of information they obtain daily. We know that engineers rely on specialized software and programs to complete everyday functions, and we specialize in setting up centralized servers for companies with off-site employees. With a specialized industry knowledge of law firms, we can implement top security procedures to protect sensitive client information from theft and destruction. We’ve also worked with numerous accounting and finance firms, ensuring networks and servers are at optimal capacity to support the company’s needs. Talk to us about IT consulting in Calgary so that we can ensure you receive the proper solutions.

When you choose YellowWood’s managed IT Services, you are choosing to support your team and enhance your business. Our managed IT and user support services include unlimited call-in access to our service desk during regular business hours and on-site visits at no extra charge. We also continually monitor critical system performance and install regular updates to operating systems and commonly used productivity software. With YellowWood IT Services in Calgary, we provide your team with the support they need, so they can focus on what they do best.

When is the right time to outsource IT services and support?
Any IT support, from 1 user to 5000 users can be outsourced. YellowWood thrives, and we have no doubt that you’ll agree once we are working for you, in relationships with companies with 10 to 50 users. Although we have customers over 50 users, once a company reaches 50 users, they are at critical mass where a full-time staffer is financially viable; IF that staffer is fully capable of executive level planning, AND willing to get under a desk to check a cable.
Do you offer 24/7 support?

Yes, Yellow Wood offers a 24/7 1-800 number for all of your after-hours support. If necessary, we will also send a technician on-site to resolve issues if the on-call technicians cannot solve the problem remotely. This 24/7 support is generally billed at two (2) times the agreement rate for professional services.

How much should my business expect to pay for IT services and support?
How much you pay for IT services depends how many people in your company, how many servers you have, where you live, and what services you need or want. A general calculation for the Alberta market would be $110 per computer user per month, plus $220 per server month.
How do you transition our company, from our current IT service provider?

Transitioning to a new IT service provider doesn't have to be stressful. We know that during the first few months it can be difficult to come accustomed to different personnel, procedure and technology. What you can expect however from YellowWood is a plan, with constant communication and regular follow up

Call today to talk to one of our IT experts about how we can support your success