Whether you want to move away from dealing with technology on your own or you’re looking to eliminate glitches and chronic technology issues causing you frustration - we can help. The YellowWood IT team offers managed IT services specialized to your technology so you can focus on your business rather than worrying about your business technology. We provide complete or partial IT outsourcing solutions, which means we can either take care of all of your IT needs or a portion.
Our Calgary managed IT services are uniquely tailored to support industries that deal with private or sensitive client information. We have experience in the industry and we understand the technologies each sector relies on to stay up-to-date on innovative solutions and emerging trends.
WHY CHOOSE YELLOWWOOD IT?
READ OUR CASE STUDIES
Learn how we provide tailor-made support and lasting success for our clients
Industry: Immigration Law Firm
Problem: Need to manage and secure large amounts of data and follow multiple government & legal regulations
The YellowWood Solution: Moved Zemp Law away from older solutions to improve redundancy and agility of their servers and introduced online cloud solutions for data backup and archiving to accommodate the increase in data.
Industry: Creative Advertising Agency
Problem: An unresponsive IT support company and need to improve productivity & reduce operational costs
The YellowWood Solution: Improve communication, increase control over data, reduce operational costs and educate & equip the trgr team.
Industry: Signs & Banner Service
Problem: Need for a knowledgeable IT partner to provide disaster recovery & system improvements
The YellowWood Solution: Rebuilt the network infrastructure and provided responsive support to maximize uptime.
When you choose YellowWood’s Managed IT Services, you are choosing to support your team and enhance your business. Our managed IT and user support services include unlimited call-in access to our Service Desk during regular business hours and on-site visits at no extra charge. We also continually monitor critical system performance and install regular updates to operating systems and commonly used productivity software. Our team ensures your system stays protected with industry-leading anti-virus and web content filtering software. Depending on your business needs, you can choose Pay Per Use Services or Complete Care Services.
With YellowWood Managed IT Services, you give your team the support they need, so they can focus on what they do best.
Yes, Yellow Wood offers a 24/7 1-800 number for all of your after-hours support. If necessary, we will also send a technician on-site to resolve issues if the on-call technicians cannot solve the problem remotely. This 24/7 support is generally billed at two (2) times the agreement rate for professional services.
Transitioning to a new IT service provider doesn't have to be stressful. We know that during the first few months it can be difficult to come accustomed to different personnel, procedure and technology. What you can expect however from YellowWood is a plan, with constant communication and regular follow up
Call today to talk to one of our IT experts about how we can support your success